Nescafe

Nestlé

Objectives

A great coffee experience. Any time. Any way you want. This is the "Freedom of coffee", a baseline Nescafé wanted to translate online.

Nescafé wanted to develop a new website for its range of products, to build strong relationships with the consumer through the Internet, and to turn its website into a central platform for the brand´s cross media communication.

A new strategy, built upon the "moments of change in your life". A strategy to guide consumers through CHANGE, and to find and enjoy a comfortable moment of FREEDOM. The true "Freedom of coffee".

Our Answer

To inject freedom and creativity into the product experience, we launched the "design your cup" experience. A feature that lets the user engage with the brand through an interactive contest. Design a cup, ask your friends to vote for you, and get the chance to win 2 tickets to fly where you want, when you want, with the person you want. An example of brand engagement in which users can participate, create, and live the brand in a more meaningful way.

The new Nescafé website also includes

  • Product focus
  • Suggestion of recipes
  • The brand history
  • A media section
  • A media section

In every section, the website creates a compelling brand activation by providing an outstanding user experience, making him part of the Nescafé experience.

Results

Thanks to this website, Nescafé showcases a renewed brand experience that gets people to (re-)discover the Nescafé products, learn more about them, interact with the brand and start peer-to-peer communication around the website ("Hey, have a look at my cup, it´s cool...").


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