Emaking joins Salesforce Commerce Cloud Partner Programme to drive customer success

Emakina today announced it has joined the Salesforce Partner Program as a solution partner in support of Salesforce Commerce Cloud. Commerce Cloud offers the fastest path to unified commerce. It enables brands to provide personalized experiences for shoppers that span web, mobile, social and in-store. As part of the world’s #1 CRM platform – Salesforce – brands can deliver completely unified experiences for customers that extend beyond commerce to include marketing, customer service and more.

For Emakina, working with Commerce Cloud brings a competitive advantage for its European clients that focus on personalized omni-channel shopping experiences. With this new partnership, Emakina further increases its capacity to serve the European commerce market as a service provider.

Emakina’s experience with Commerce Cloud extends across platforms for brands as RITUALS, Wolford, HEMA, Floris van Bommel, marlies|dekkers, McGregor, LolaLiza, WE Fashion, CoolCat and Paula's Choice.  

The Salesforce Partner Program is the industry’s largest enterprise cloud partner program, empowering agencies and other partners to drive customer success using the Salesforce Intelligent Customer Success Platform. Through a combination of business, technology and marketing benefits, the Salesforce Partner Program helps partners of all sizes and industries build successful businesses leveraging the Salesforce Platform.

Sjoerd van Gelderen, Managing Director of Emakina.NL: “This new partnership means we have gained the trust we want to convey to our customers. Brands that deal with complex and advanced omni-channel platforms are in need of a reliable partner with the right level of expertise. We believe that Salesforce Commerce Cloud’s unique approach, combining a true cloud platform and aligned business model, delivers real business value for our customers. It keeps them at the forefront of innovation.”

“Everything and everyone is becoming more connected and smarter than ever before,” said Don Lynch, SVP, worldwide alliances, Salesforce. By joining the Salesforce Partner Program in support of Commerce Cloud, Emakina joins the world’s largest community of cloud partners committed to innovating on the Salesforce Platform and driving customer success.”

About Salesforce Commerce Cloud

The Salesforce Commerce Cloud empowers retailers to unify customer experiences across all points of commerce, including web, social, mobile and store. From shopping to fulfillment to customer service, the Commerce Cloud delivers 1-to-1 shopping experiences that consistently delight customers, driving increased engagement, loyalty and conversion. With embedded predictive intelligence and a robust partner ecosystem, the Commerce Cloud helps retailers deliver superior customer experiences for retailers, from planning to launch and beyond.

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