SAP is a European leader in software dedicated to the management of business operations and customer relations. Emakina Group’s teams have extensive experience in leveraging SAP technologies for commerce, product information, warehouse and logistics and customer relationships management. They master all aspects of SAP CX and have particular expertise in SAP Hybris. Along with the commerce experts at WittyCommerce, the Group has delivered major projects for domestic leaders (such as Teknosa and Arçelik), international retailers and for global leader highly ranked in the Fortune 500 list.
SAP Customer Experience
SAP CX and its wide area of business solutions are the next generation in CRM, built to power real-time customer experiences across sales, service, marketing, commerce and beyond. The portfolio covers every step in the process, from the first contact a customer has with a company through to when they choose to buy from it.
Having standalone marketing, sales, and e-commerce solutions used to be good enough for most purposes. Times have changed, and a simple customer inquiry is now likely to involve multiple departments.
It's a solution suited for almost all companies that focus on customer experience. From a small company of up to 30 employees that uses SAP sales, service and commerce solutions to larger companies that might already be using multiple other SAP products. Customer experience matters to every business.
Get in contact with Emakina today to get the most out of your SAP Customer Experience in combination with SAP ERP or SAP S/4HANA.