2020-08-19
A framework for a new marketing discipline
![A framework for a new marketing discipline](/getmedia/68843bb7-4809-4f9d-af33-91caf72c0ec7/Header_820x450px_CustomerXPDesign-%e2%80%93-1-(1).jpg?width=820&height=450&ext=.jpg&width=820&resizemode=force)
![](/kentico_emakina_agency/media/EmakinaAgencyWebsite/Banner_1920x550px_CustomerXPDesign.jpg?width=820&resizemode=force)
Designing and managing experiences becomes more relevant, urgent and difficult in our increasingly multichannel world. So, let’s explore how we can craft the seemingly intuitive Customer Experience Design concept into a methodological discipline with principles, tools and techniques that offer the best available approach to this new fascinating field of activity.
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