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Loyalty & Engagement

In saturated markets, customer loyalty is often the decisive difference. Emakina will work with you to implement a customer loyalty program that fits your brand and inspires your target group.

How do customers become loyal customers?

Acquiring new customers is 5 to 25 times more expensive than retaining existing ones. Surely every marketer has heard this before, but what makes people loyal  buyers or even brand ambassadors?

The answer: a strong relationship between you and your customers. Of course there are countless ways to get in touch with them. There are hardly any limits to creativity thanks to today's technology. But the decisive difference is a well thought-out Customer Journey with touch points that inspire your audience.

You already have a loyalty program and would like to digitize it? Or do you have an idea that you would like to integrate into your existing corporate systems? Emakina will work with you to implement a loyalty program that exceeds your customers' expectations. From conception to technical implementation and go-live, we work side by side with you to achieve the perfect solution.